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4px;font-size:10px}.m-list-pc .ticket-row{-webkit-tap-highlight-color:transparent;padding:14px 16px}.m-list-pc .ticket-row,.m-list-pc .ticket-row:hover{background:var(--bg-surface)}.m-list-pc .ticket-row:active{background:var(--bg-hover)}.m-list-pc .ticket-row-top,.m-list-pc .ticket-row-top .id{font-size:12px}.m-list-pc .ticket-row-subject{font-size:15px}.m-list-pc .ticket-row-preview{font-size:13px}.m-list-pc .ticket-row-svc{font-size:12px}.m-list-pc .ticket-row-customer{font-size:13px}.m-list-pc .badge,.m-list-pc .ticket-row-assignee,.m-list-pc .ticket-row-unassigned{font-size:12px}[data-line-height=loose] .info-row{line-height:1.7}[data-line-height=loose] .m-msg-body{line-height:1.9}body,html{height:100%}body{font-family:var(--font-sans);color:var(--text-primary);background:var(--bg-app);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizelegibility;font-feature-settings:"cv11","ss01";font-size:13px;font-weight:400;line-height:1.5}button{cursor:pointer}button,input,textarea{font-family:inherit}.tone-violet{background:var(--tone-violet-bg);color:var(--tone-violet-text)}.tone-sky{background:var(--tone-sky-bg);color:var(--tone-sky-text)}.tone-amber{background:var(--tone-amber-bg);color:var(--tone-amber-text)}.tone-rose{background:var(--tone-rose-bg);color:var(--tone-rose-text)}.tone-teal{background:var(--tone-teal-bg);color:var(--tone-teal-text)}.tone-indigo{background:var(--tone-indigo-bg);color:var(--tone-indigo-text)}.tone-emerald{background:var(--tone-emerald-bg);color:var(--tone-emerald-text)}.tone-slate{background:var(--tone-slate-bg);color:var(--tone-slate-text)}.tone-blue{background:var(--tone-blue-bg);color:var(--tone-blue-text)}.tone-red{background:var(--tone-red-bg);color:var(--tone-red-text)}.tone-pink{background:var(--tone-pink-bg);color:var(--tone-pink-text)}.tone-orange{background:var(--tone-orange-bg);color:var(--tone-orange-text)}.tone-lime{background:var(--tone-lime-bg);color:var(--tone-lime-text)}.avatar{letter-spacing:-.01em;font-feature-settings:"palt";border-radius:50%;flex-shrink:0;place-items:center;font-weight:600;line-height:1;display:grid}.avatar-xs{width:18px;height:18px;font-size:10px}.avatar-sm{width:24px;height:24px;font-size:11px}.avatar-md{width:30px;height:30px;font-size:12px}.avatar-lg{width:40px;height:40px;font-size:14px}.inq-topbar{background:var(--bg-surface);border-bottom:1px solid var(--border-subtle);flex-direction:column;flex-shrink:0;display:flex}.inq-topbar-row1{flex-wrap:wrap;align-items:center;gap:12px;min-height:52px;padding:0 16px;display:flex}.inq-topbar-nav-inline{align-self:stretch;align-items:stretch;gap:2px;min-width:0;display:flex;overflow:hidden}@media (max-width:1180px){.inq-topbar-nav-inline{border-top:1px solid var(--border-subtle);flex-basis:100%;order:3;align-self:auto;height:38px;margin:-4px -4px 0}}.inq-tab{height:100%;font-size:13px;font-family:var(--font-geist-sans),-apple-system,BlinkMacSystemFont,"Segoe UI","Hiragino Sans","Noto Sans JP",Meiryo,sans-serif;color:var(--text-secondary);white-space:nowrap;border-bottom:2px solid #0000;align-items:center;padding:0 14px;text-decoration:none;transition:color .12s,border-color 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.12s,color .12s;display:inline-flex}.inq-nav-item.active,.inq-nav-item:hover{background:var(--bg-muted);color:var(--text-primary)}.inq-nav-item.active{font-weight:500}.inq-search{background:var(--bg-muted);border-radius:var(--r-md);min-width:0;max-width:320px;color:var(--text-tertiary);cursor:text;text-align:left;border:none;flex:1;align-items:center;gap:8px;width:100%;margin-left:auto;padding:6px 12px;font-size:13px;transition:background .12s;display:flex}.inq-search:hover{background:var(--bg-hover)}@media (max-width:1180px){.inq-search .kbd{display:none}}.inq-search-label{white-space:nowrap;text-overflow:ellipsis;min-width:0;overflow:hidden}.inq-search .kbd{font-family:var(--font-mono);background:var(--bg-surface);border:1px solid var(--border-subtle);color:var(--text-tertiary);border-radius:4px;flex-shrink:0;margin-left:auto;padding:1px 6px;font-size:11px}.inq-icon-btn{border-radius:var(--r-sm);width:32px;height:32px;color:var(--text-secondary);background:0 0;border:none;flex-shrink:0;place-items:center;transition:background .12s,color .12s;display:grid;position:relative}.inq-icon-btn:hover{background:var(--bg-muted);color:var(--text-primary)}.inq-icon-btn .dot{width:7px;height:7px;border-radius:50%;top:6px;right:6px}.inq-icon-btn .bell-count,.inq-icon-btn .dot{box-shadow:0 0 0 2px var(--bg-surface);background:#de4e4b;position:absolute}.inq-icon-btn .bell-count{border-radius:var(--r-full);color:#fff;text-align:center;min-width:15px;height:15px;padding:0 4px;font-size:9.5px;font-weight:700;line-height:15px;top:2px;right:2px}.inq-panes{grid-template-columns:var(--nav-col,200px) 360px 1fr 320px;flex:1;min-height:0;transition:grid-template-columns .2s;display:grid;overflow:hidden}@media (max-width:1400px){.inq-panes{grid-template-columns:var(--nav-col,200px) 320px 1fr 300px}}.inq-panes.no-info{grid-template-columns:var(--nav-col,200px) 420px 1fr 36px}@media (max-width:1400px){.inq-panes.no-info{grid-template-columns:var(--nav-col,200px) 380px 1fr 36px}}@media (max-width:1200px){.inq-panes.no-info{grid-template-columns:var(--nav-col,200px) 340px 1fr 36px}}.inq-panes.info-wide{grid-template-columns:var(--nav-col,200px) 320px 1fr 520px}@media (max-width:1600px){.inq-panes.info-wide{grid-template-columns:var(--nav-col,200px) 280px 1fr 480px}}@media (max-width:1400px){.inq-panes.info-wide{grid-template-columns:var(--nav-col,200px) 240px 1fr 440px}}[data-nav-collapsed=on] .inq-panes{--nav-col:60px}[data-nav-collapsed=on] .inq-panes .pane-nav .nav-section-label{display:none}[data-nav-collapsed=on] .inq-panes .pane-nav [role=separator]{margin-left:8px;margin-right:8px}[data-nav-collapsed=on] .inq-panes .pane-nav .nav-row{text-align:center;flex-direction:column;justify-content:center;gap:3px;padding:8px 2px}[data-nav-collapsed=on] .inq-panes .pane-nav .nav-label{display:none}[data-nav-collapsed=on] .inq-panes .pane-nav .nav-label-short{font-size:10px;line-height:1.1;display:block}.nav-label-short,[data-nav-collapsed=on] .inq-panes .pane-nav .nav-count{display:none}[data-nav-collapsed=on] .inq-panes .pane-nav .nav-corner-count{box-sizing:border-box;background:var(--accent);color:#fff;border-radius:999px;justify-content:center;align-items:center;min-width:15px;height:15px;padding:0 3px;font-size:9px;font-weight:700;line-height:1;display:flex;position:absolute;top:-5px;right:-7px;box-shadow:0 0 0 1.5px #0000004d}.nav-collapse-row{justify-content:flex-end;padding:6px 10px 0;display:flex}[data-nav-collapsed=on] .nav-collapse-row{justify-content:center;padding:6px 0 0}.nav-collapse-btn{cursor:pointer;color:var(--text-tertiary);border-radius:var(--r-sm);background:0 0;border:none;align-items:center;padding:4px;display:flex}.nav-collapse-btn:hover{background:var(--bg-muted);color:var(--text-primary)}[data-list-width=narrow] .inq-panes,[data-list-width=narrow] .inq-panes:not(.no-info):not(.info-wide){grid-template-columns:var(--nav-col,200px) 280px 1fr 320px}[data-list-width=narrow] .inq-panes.no-info{grid-template-columns:var(--nav-col,200px) 340px 1fr 36px}[data-list-width=narrow] .inq-panes.info-wide{grid-template-columns:var(--nav-col,200px) 240px 1fr 520px}[data-list-width=narrower] .inq-panes,[data-list-width=narrower] .inq-panes:not(.no-info):not(.info-wide){grid-template-columns:var(--nav-col,200px) 200px 1fr 320px}[data-list-width=narrower] .inq-panes.no-info{grid-template-columns:var(--nav-col,200px) 260px 1fr 36px}[data-list-width=narrower] .inq-panes.info-wide{grid-template-columns:var(--nav-col,200px) 180px 1fr 520px}.list-advanced-filter{background:var(--bg-subtle);border-radius:var(--r-md);grid-template-columns:60px 1fr;align-items:center;gap:6px 8px;padding:8px 10px;display:grid}.list-advanced-filter>select{min-width:0}.filter-date-range{flex-wrap:wrap;align-items:center;gap:6px;min-width:0;display:flex}.filter-date-range>input{min-width:0}[data-list-width=narrow] .list-advanced-filter,[data-list-width=narrower] .list-advanced-filter{grid-template-columns:1fr;align-items:stretch;gap:2px 0}[data-list-width=narrow] .list-advanced-filter>label,[data-list-width=narrower] .list-advanced-filter>label{margin-top:6px}[data-list-width=narrow] .list-advanced-filter>label:first-child,[data-list-width=narrower] .list-advanced-filter>label:first-child{margin-top:0}[data-list-width=narrower] .filter-date-range{flex-direction:column;align-items:stretch;gap:4px}[data-list-width=narrower] .filter-date-range>span{display:none}.inq-panes.no-info .conv-header,.inq-panes.no-info .messages,.inq-panes.no-info .tabs-wrap{padding-left:32px;padding-right:32px}.inq-panes.no-info .reply{padding-left:32px;padding-right:120px}.internal-input-bar{border-top:1px solid var(--border-subtle);background:var(--bg-surface);padding:8px 12px}.inq-panes.no-info .internal-input-bar{padding-right:120px}.inq-panes.no-info .msg-group{max-width:820px}.inq-panes.no-info .msg-group.staff{max-width:760px}.inq-panes.no-info .list-header,.inq-panes.no-info .ticket-row{padding-left:20px;padding-right:20px}.info-stub{background:var(--bg-subtle);border-left:1px solid var(--border-subtle);cursor:pointer;-webkit-user-select:none;user-select:none;flex-direction:column;align-items:center;gap:14px;padding:14px 0;transition:background .12s;display:flex}.info-stub:hover{background:var(--bg-muted)}.info-stub-chev{border-radius:var(--r-sm);width:24px;height:24px;color:var(--text-tertiary);background:var(--bg-surface);border:1px solid var(--border-subtle);box-shadow:var(--shadow-sm);place-items:center;display:grid}.info-stub:hover .info-stub-chev{color:var(--text-primary)}.info-stub-label{writing-mode:vertical-rl;color:var(--text-tertiary);letter-spacing:.08em;font-size:11px;font-weight:600}.pane{background:var(--bg-surface);min-height:0;overflow-y:auto}.pane-nav{background:var(--bg-subtle)}.pane-list,.pane-nav{border-right:1px solid var(--border-subtle)}.pane-conv,.pane-list{background:var(--bg-surface)}.pane-conv{flex-direction:column;display:flex;overflow:hidden}.pane-info{border-left:1px solid var(--border-subtle);background:var(--bg-subtle)}.pane::-webkit-scrollbar{width:8px;height:8px}.pane::-webkit-scrollbar-track{background:0 0}.pane::-webkit-scrollbar-thumb{background:var(--border-muted);background-clip:padding-box;border:2px solid #0000;border-radius:4px}.pane::-webkit-scrollbar-thumb:hover{background:var(--border-strong);background-clip:padding-box;border:2px solid #0000}.nav-section{padding:16px 12px 8px}.nav-section+.nav-section{border-top:1px solid var(--border-subtle);margin-top:4px;padding-top:14px}.nav-section-label{color:var(--text-quaternary);letter-spacing:.08em;text-transform:uppercase;justify-content:space-between;align-items:center;padding:4px 10px 8px;font-size:10px;font-weight:600;display:flex}.nav-list{flex-direction:column;gap:1px;display:flex}.nav-row{border-radius:var(--r-sm);color:var(--text-secondary);cursor:pointer;-webkit-user-select:none;user-select:none;text-align:left;background:0 0;border:none;align-items:center;gap:8px;width:100%;padding:6px 10px;font-size:13px;transition:background .12s,color .12s;display:flex}.nav-row:hover{background:var(--bg-hover);color:var(--text-primary)}.nav-row.active{background:var(--accent-soft);color:var(--accent-text);font-weight:500}.nav-icon-wrap{flex-shrink:0;justify-content:center;align-items:center;display:inline-flex;position:relative}.nav-icon{opacity:.8;flex-shrink:0;place-items:center;width:16px;height:16px;display:grid}.nav-corner-count{display:none}.nav-label{flex:1}.nav-count{color:var(--text-tertiary);font-variant-numeric:tabular-nums;font-size:12px}.nav-row.active .nav-count{color:var(--accent-text);opacity:.7}[data-nav=dark] .pane-nav{--nav-text:#d4d8de;--nav-text-muted:#83868c;--nav-text-label:#6e7278;--nav-hover:#26292e;--nav-active-bg:#323843;--nav-active-text:#f8f8f8;--nav-border:#26292e;background:#181b1e;border-right-color:#27292d}[data-nav=graydark] .pane-nav{--nav-text:#e1e5ea;--nav-text-muted:#a8abb0;--nav-text-label:#8f9297;--nav-hover:#4a4d53;--nav-active-bg:#5a5e65;--nav-active-text:#fcfcfc;--nav-border:#4a4d52;background:#3b3d41;border-right-color:#4b4d51}[data-nav=indigo] .pane-nav{--nav-text:#e0e4f2;--nav-text-muted:#a4acce;--nav-text-label:#8d96be;--nav-hover:#2a316b;--nav-active-bg:#3b4392;--nav-active-text:#fbfcff;--nav-border:#2f3671;background:#1d2254;border-right-color:#2a316b}[data-nav=orange] .pane-nav{--nav-text:#fbf0e4;--nav-text-muted:#e2bc9e;--nav-text-label:#d9a480;--nav-hover:#8a3400;--nav-active-bg:#af4000;--nav-active-text:#fefbf8;--nav-border:#8c3d12;background:#6f2a00;border-right-color:#863709}[data-nav=aubergine] .pane-nav{--nav-text:#f0e3ee;--nav-text-muted:#bda5ba;--nav-text-label:#a1859e;--nav-hover:#3e173b;--nav-active-bg:#5b2358;--nav-active-text:#fefbfd;--nav-border:#431d41;background:#2c0b2a;border-right-color:#3e173b}[data-nav=forest] .pane-nav{--nav-text:#e9faf2;--nav-text-muted:#b0d0c1;--nav-text-label:#8eb5a3;--nav-hover:#296c52;--nav-active-bg:#248160;--nav-active-text:#f9fdfb;--nav-border:#296c52;background:#205943;border-right-color:#22664d}[data-nav=aubergine] .pane-nav .nav-section+.nav-section,[data-nav=dark] .pane-nav .nav-section+.nav-section,[data-nav=forest] .pane-nav .nav-section+.nav-section,[data-nav=graydark] .pane-nav .nav-section+.nav-section,[data-nav=indigo] .pane-nav .nav-section+.nav-section,[data-nav=orange] .pane-nav .nav-section+.nav-section{border-top-color:var(--nav-border)}[data-nav=aubergine] .pane-nav .nav-section-label,[data-nav=dark] .pane-nav .nav-section-label,[data-nav=forest] .pane-nav .nav-section-label,[data-nav=graydark] .pane-nav .nav-section-label,[data-nav=indigo] .pane-nav .nav-section-label,[data-nav=orange] .pane-nav .nav-section-label{color:var(--nav-text-label)}[data-nav=aubergine] .pane-nav .nav-row,[data-nav=dark] .pane-nav .nav-row,[data-nav=forest] .pane-nav .nav-row,[data-nav=graydark] .pane-nav .nav-row,[data-nav=indigo] .pane-nav .nav-row,[data-nav=orange] .pane-nav .nav-row{color:var(--nav-text)}[data-nav=aubergine] .pane-nav .nav-row:hover,[data-nav=dark] .pane-nav .nav-row:hover,[data-nav=forest] .pane-nav .nav-row:hover,[data-nav=graydark] .pane-nav .nav-row:hover,[data-nav=indigo] .pane-nav .nav-row:hover,[data-nav=orange] .pane-nav .nav-row:hover{background:var(--nav-hover);color:var(--nav-active-text)}[data-nav=aubergine] .pane-nav .nav-row.active,[data-nav=dark] .pane-nav .nav-row.active,[data-nav=forest] .pane-nav .nav-row.active,[data-nav=graydark] .pane-nav .nav-row.active,[data-nav=indigo] .pane-nav .nav-row.active,[data-nav=orange] .pane-nav .nav-row.active{background:var(--nav-active-bg);color:var(--nav-active-text)}[data-nav=aubergine] .pane-nav .nav-count,[data-nav=dark] .pane-nav .nav-count,[data-nav=forest] .pane-nav .nav-count,[data-nav=graydark] .pane-nav .nav-count,[data-nav=indigo] .pane-nav .nav-count,[data-nav=orange] .pane-nav .nav-count{color:var(--nav-text-muted)}[data-nav=aubergine] .pane-nav .nav-row.active .nav-count,[data-nav=dark] .pane-nav .nav-row.active .nav-count,[data-nav=forest] .pane-nav .nav-row.active .nav-count,[data-nav=graydark] .pane-nav .nav-row.active .nav-count,[data-nav=indigo] .pane-nav .nav-row.active .nav-count,[data-nav=orange] .pane-nav .nav-row.active .nav-count{color:var(--nav-active-text);opacity:.85}.list-header{z-index:2;background:var(--bg-surface);border-bottom:1px solid var(--border-subtle);padding:14px 16px 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0;width:3px;position:absolute;top:0;bottom:0;left:0}.ticket-row-top{color:var(--text-tertiary);font-variant-numeric:tabular-nums;justify-content:space-between;align-items:center;margin-bottom:6px;font-size:11px;display:flex}.ticket-row-top .id{font-family:var(--font-mono);font-variant-numeric:tabular-nums;font-size:11px}.ticket-row-subject{color:var(--text-primary);-webkit-line-clamp:2;margin-bottom:6px;font-size:13px;font-weight:500;line-height:1.4}.ticket-row-preview,.ticket-row-subject{-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.ticket-row-preview{color:var(--text-tertiary);-webkit-line-clamp:1;margin-bottom:10px;font-size:12px}[data-preview-lines="2"] .ticket-row-preview{-webkit-line-clamp:2}[data-preview-lines="3"] 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var(--border-subtle);box-shadow:none;max-width:100%;color:var(--text-primary);border-radius:12px;padding:12px 15px}[data-conv-style=timeline] .msg-group:not(.staff):not(.ai) .msg-bubble{background:var(--bg-muted)}[data-conv-style=timeline] .msg-group.staff .msg-bubble{background:var(--accent-soft);border-color:var(--accent-soft-border)}[data-conv-style=timeline] .msg-group.ai .msg-bubble{border-style:dashed;border-color:var(--border-muted);background:0 0}[data-conv-style=timeline] .msg-group.internal-comment .msg-bubble{background:var(--tone-amber-soft,#fffbeb);border:1px solid var(--tone-amber-border,#fde68a)}@keyframes fadeIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:none}}.fade-in{animation:fadeIn .2s ease-out}@keyframes spin{to{transform:rotate(1turn)}}.spin{animation:spin 1s linear 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